aTypical Joe: a gay New Yorker living in the rural South
Saturday, July 12, 2008
E.Webscapes is for Dummies: Stay away from Lisa Sabin-Wilson
NOTE: THIS POST WAS ORIGINALLY DATED APRIL 13, 2008. I HAVE CHANGED THE DATE TO PERMANENTLY PLACE IT ON THE ARCHIVED HOME PAGE OF THIS SITE. I CONTINUE TO BELIEVE THAT LISA WAS WILLFULLY NEGLIGENT AND SHOULD BE HELD LIABLE FOR HER AWFUL BUSINESS PRACTICES. UNSUSPECTING CUSTOMERS SHOULD BE AWARE THAT THERE ARE NO SAFEGUARDS IN PLACE TO PREVENT THE SAME THING FROM HAPPENING AGAIN.
In October of last year I contracted with Lisa Sabin-Wilson and E.Webscapes Blog Design Studio to “tweak” my blog design, move this blog to a new host, and upgrade my blog software. Sabin-Wilson is the author of WordPress for Dummies, and blogs at Just a Girl in the World.
Prior to contracting with Lisa to do the work I read the FAQ posted on the E.Webscapes site, browsed the portfolio, followed her blog, listened to the podcast of a presentation she did at a conference, and contacted one of her blog clients for a reference. I thought I did my due diligence. I thought wrong.
My experience with Lisa was very bad. Very bad. I opened a ticket with E.Webscapes on October 21, 2007. I paid for services on November 3, 2007. I was told to expect a 20-30 business day turn around. I received a full refund (with $50 extra) on March 26, 2008.
The full story of my business relationship with Lisa Sabin-Wilson and E.Webscapes is contained in the extended entry of this blog post. I am happy to provide detailed documentation to back up my claims upon request. I am posting this reluctantly in order to help stop this kind of thing from happening to other bloggers.